Privacy Policy

Date of Enactment：March 25th, 2005
Date of Revision：May 1st, 2024
Mitsui O.S.K. Lines, Ltd.
Representative Director, President: Takeshi Hashimoto

We recognize the importance of personal information in the advanced information- communication society and strongly believe that it is our social responsibility to manage such information appropriately.
In order to protect personal information*¹ as appropriately with regards to the characteristics of our business as an international transportation company and the characteristics of personal information handled, we shall comply with laws, regulations, and other rules concerning the protection of personal information, establish a personal information protection system, and establish the following Privacy Policy. All of our executives and employees shall comply with this policy when handling and managing personal information.

We shall appoint a personal information protection manager and manage personal information to the best of our ability.
When acquiring personal information, we shall comply with the Act on the Protection of Personal Information (Hereinafter referred to as Personal Information Protection Law) and other related laws (Hereinafter referred to as “legislation”) and shall obtain information by legal and fair means as required by legislation, such as notifying or publicly announcing the items or obtaining consent. The usage of the personal information obtained shall be clearly indicated in advance, and shall be within the scope of the Purposes of Use of Personal Information described below.
We will not use personal information in a manner that may encourage or induce illegal or unjust acts.
We will keep personal data*² accurate and up-to-date to the extent necessary to achieve the purpose of use. When there is no longer a need to use such personal data, we shall delete such personal data without delay.
We will appropriately and carefully manage the personal data we have obtained. We will also take security control measures to prevent theft or other data breach, loss, destruction or other loss, and alteration or other damage (hereinafter collectively referred to as "Data breach, etc.") to personal data due to unauthorized access.
We will provide necessary and appropriate training and supervision of employees who handle personal data.
We will establish a reporting and response system to minimize damage in the event of an accident related to the handling of personal data. In an event of data breach, etc., we will investigate the facts, determine the cause, and take steps to prevent recurrence.
We will comply with the "Policy on Sharing Personal Data" described below when we are to share personal data with a Group Company.
When outsourcing the handling of personal data, we will ensure that the outsourced company appropriately manages and supervises personal data to prevent data breach, etc.
We will not provide or disclose personal data to third parties unless we have obtained the prior consent, or unless otherwise permitted by legislation.
We will not provide or disclose personal data to third parties located outside of Japan, except when we have received prior consent, or when otherwise permitted by legislation. We will provide the person in question with the information required by legislation in advance to obtain consent.
When we receive personal data from a third party, we will perform the necessary verification in accordance with the provisions of the legislation, except when permitted by legislation.
When we anticipate that a third party will acquire personally identifiable information (limited to that which constitutes a database of personally identifiable information, etc.) as personal data, we will perform the necessary process in accordance with the provisions of legislations and regulations, unless otherwise permitted by legislation.
We respect the data holder’s rights. If the data holder requests us to notify of the purpose of use, disclosure, correction, addition, deletion, halt of use, erasure, or halt of provision to a third party of retained personal data*³, or disclosure of the record of provision to a third party of your personal data, we will promptly respond to the request in accordance with the legislation. If we are unable to respond to your request, we will explain the reason when notifying you that we will not take such measures or why we will take different measures.
We will make every effort to appropriately and promptly handle any complaints received from you regarding our handling of your personal information.
We will inform you of the necessary matters concerning "retained personal data" as defined in the Personal Information Protection Law, in accordance with the provisions of the law (Including cases where we respond without delay to a request by the individual.). We will continuously review and improve our internal management system for the protection of personal information to maintain appropriate management.

Unless otherwise notified, we will handle acquired personal information to the extent necessary to achieve the following purposes of use in connection with our businesses.

1. Business
For details of our business, please refer to the MOL website "Articles of Incorporation", Article 2.

2. Items of personal information to be collected
We will collect the categories of personal information below in connection to the following objective of use. (These categories refer to personal information that can identify individuals. For specifics, see ”*¹”.)

Occupational and employment information: position, department, job responsibilities, place of work, dates of hire/retirement, location, evaluations, etc.
Official identification information: passport number, identification number, driver's license number, employee ID, etc.
Information collected through the use of the website: cookies, IP address, browser type, device used to access the site, etc.

3. Purposes of Collection and Use of Personal Information
　(1) Contract processing and other transactions between us and the personal data holder.
　(2) Correspondence, exchange of information, notices, and other communication based on social customs.
　(3) Notification of information regarding products and services of us and our group companies.
　(4) To confirm your eligibility to use the products and services of us and our group companies and for identity verification.
　(5) Investigation, analysis, research, and auditing related to our and our group companies.
　(6) Statistical analysis, analysis of anonymized processed information, and other processing and analysis of personal information.
　(7) Contacting and providing information to applicants, and other recruitment related activities.
　(8) Contacting employees, paying compensation (wages, bonuses, expenses, etc.), fulfilling procedures related to social insurance and other personnel and labor management, providing benefits, and managing employees' health and other employment matters.
　(9) Responding to inquiries and comments.　
　(10) For other transactions as necessary.

The right to request for notification or disclosure of the purpose of use of retained personal data by providing digital records or by other methods prescribed by the Rules of the Personal Information Protection Commission.（Including requests for disclosure of records provided to third parties.
The right to request for correction, addition, deletion etc. of retained personal data.
The right to request for suspension of use, deletion, suspension of provision to Third Parties etc. of retained personal data.

・Items of Personal Data to be Shared
Company name, affiliation, position, name, company address, company telephone and fax numbers, e-mail address, and other items necessary under the “Purposes of use by joint user".

・Scope of joint use
Our company and our group companies (please refer to the following link) https://www.mol.co.jp/en/corporate/group/　

・Purposes of use by joint user
Within the scope of the purposes of use of personal information as stipulated above.

・Person responsible for the management of personal data.
Mitsui O.S.K. Lines, Ltd.
Head Office：1-1 Toranomon 2-chome, Minato-ku, Tokyo 105-8688, Japan Representative Director, President：Takeshi Hashimoto

If you would like to request the notification of purpose of use, disclosure, correction, addition, deletion, suspension of use, elimination, suspension of provision to a third party, or disclosure of records of provision to a third party pertaining to personal data (hereinafter collectively referred to as "Request for Disclosure, etc.") regarding personal data held by us, or if you would like to make a complaint regarding the handling of personal data, please contact the following address.

Mitsui O.S.K. Lines, Ltd.
Head Office：1-1 Toranomon 2-chome, Minato-ku, Tokyo 105-8688, Japan Personal Information Protection Contact, Regal Division

E-mail：privacy-mol@molgroup.com

If you contact us by postal mail, please send a letter stating that you wish to make a request for disclosure, etc., or a complaint, etc., and your contact information, together with a self-addressed envelope (with the name and address of the person who wishes to make the request, and a return stamp (84 yen) affixed) to the above address. We will send a copy of the request form and other documents to the address you provided.

If you are inquiring by e-mail, please send an e-mail message to the above e-mail address stating that you wish to make a request for disclosure, etc. or a complaint, etc. and your contact information.

Please note that a fee of 1,000 yen (excluding consumption tax) may be charged depending on the details of the procedure.

Footnote：
*1 “Personal information" refers to information about a living individual, that may be used to identify the specific individual by name, date of birth, or other description contained in the information (including information that can be easily cross-checked with other information and thereby used to identify the specific individual).
*2 “Personal Data" refers to personal information that constitutes "Personal Information Databases, etc.".
*3 “Retained personal data" refers to personal data for which we have the authority to disclose, correct, add or delete content, stop use, erase, and stop provision to third parties. However, this does not apply when exempted by legislation.

Information exchange and communication with industry and organization related to MOL's business and persons in charge of business.
Personal information obtained through business activities, such as inquiries and downloads from this website, subscriptions to e-mail magazines, seminars, telephone calls, direct mail, visits, and exchanges of business cards, will be used to provide information concerning the MOL business, conduct business activities, and manage business partners.

Cookies are used on this website to customize this website according to the customer’s needs, to improve the contents of this website and the services and products provided, and to improve services.
Cookies are information sent from a web server to the customers’ browser and stored on the customers’computer's hard disk. Depending on the browser's settings, cookies can be rejected or a warning displayed when cookies are received. Cookies do not contain any personally identifiable information.

In order to measure the access status of this website, MOL uses the measurement servers of third party companies listed below.
These third parties also use cookies and Web beacons to efficiently deliver ads and measure access. These cookies and web beacon information are stored on the third party's servers listed below, and the management of these cookies and web beacon information is performed in accordance with the privacy policies of these third party companies. The applicable third-party companies and their privacy policies are as follows:

With the customer's consent.
Cases to provide part or all of the collected personal information to outside contractors with which MOL has consignment contracts using personal information to the extent necessary to achieve the above listed “Purpose of Use of Personal Information”, such as data analysis, study and implementation of measures for marketing activities, etc.
Cases where disclosure is made pursuant to the provisions of laws and regulations.

Privacy Policy

Privacy Policy

Purpose of Use of Personal Information

Disclosure, Correction, Deletion, Suspension of Use, etc. of Retained Personal Data

Policy on Joint use of Personal Data

Contact for Personal Information

Purposes of Collection and Use of Personal Information

Use of Cookies

Use of Third-Party Measurement Servers

Principle of Non-Disclosure of Personal Information to Third Parties

Other Matters to be Confirmed